Purchasing agent service is our core service. We buy goods from China for our clients based on their needs and instructions. Additionally, we provide services throughout the entire process from purchasing recommendations, item inspection, storage, delivery, and after-sales services to ensure our clients receive satisfactory items. Using our purchasing agent service will result in a better shopping experience.
Through the FYoubuy website, you can get what you want by paying in the local currency.
The process is as follows:
1.Log in to our website and search for the item you want us to purchase for you by providing detailed information about the item. At this step, we will provide some relevant information such as delivery or purchase tips/suggestions, and even help you find better options.
2.Once the item arrives at our warehouse, we will inspect the quality of the item for you and store it in our warehouse. You have up to 30 days of free storage space to store your items.
3.You can choose a suitable delivery time and remind us to deliver your items to you. If you do not need to use these items immediately, we recommend that you store more items and ship them in one shipment to save on shipping costs.
4.Whether the item is in transit or has arrived at your location, our customer service will be responsible for assisting you in resolving any after-sales issues.
Customer first is our service philosophy.
Customers only need to pay the order cost and shipping fee. However, this does not mean that the quality of our service will be affected. On the contrary, our goal is to provide the best customer service in this field.
Therefore, we welcome customers to compare us with other service providers in terms of service quality and fees.
Fyoubuy’s charges
First payment: You need to pay the purchase bill, which equals to the cost of goods + domestic shipping (if needed) + service fee (10% of the cost of goods). During the transaction, if the quantity you ordered exceeds the amount we have received, you may be asked to pay more for domestic shipping, or supplement the difference in the cost of goods to the seller to increase the price. You can first check the replenishment amount to confirm whether you need to pay for replenishment or cancel the order.
Second payment: Pay international shipping fees. You will be charged an estimated shipping fee based on the size and weight of the purchased goods. During the packaging process, the shipping fee may be reduced due to our repackaging and consolidation. For the difference in shipping fees, we will refund it all to your purchase balance. (Package consolidation applies to items such as clothing/shoes/bags or small items.)